Frequently Asked Questions
We provide delivery from your favorite restaurants to homes, businesses, hospitals schools. Orders can be placed online, or you can call 910-547-8883 and one of our dispatchers can help serve you.
Normally we quote around 45 minutes to an hour for the average delivery. Some orders may take longer depending on the size of the order and which restaurants the order is from. Please be aware that we are working with some of the most popular restaurants in town and together we are working hard to provide the best customer service.
All our drivers carry Premium insulated Hot Delivery Bags. We have a driver waiting at the restaurant for your food promptly bring the food straight to your door.
SURE! We offer for you to place orders from two, or more restaurants all with one low delivery fee.
No, our drivers are paid with tips. Please take into consideration the work of our mobile wait staff to deliver your food promptly and professionally.
The best way to find out if we deliver to your area is to create an account and type in your address. The website will tell you whether we are able to offer delivery to your area. Should you have a question about a specific area please give us a call!
When you choose an item, there will be a customize order button. Click customize order and type which things you would like to remove or which special request you would like to add. For example, if your sandwich normally comes with tomatoes and you would like to remove them, you would click customize order and type no tomato.
We do our best to fix any mistake. Please understand that it is against health regulation for our drivers to open the delivery boxes search the food. We do require the driver to go over with the To- Go specialist at each restaurant count the number of boxes.
If your favorite restaurant is not on our list please let us know! More importantly, please call the restaurant and ask them to please offer delivery through Surfside Express Delivery. We would love to have them!
Yes! Gift Certificates are available in any amount and are perfect for all occasions! You are able to do it online, however, feel free to call our office and have one of our friendly dispatchers set it up for you!
WE DO NOT SET OR HAVE ANY INFLUENCE ON MENU PRICING FOR OUR PARTNERING RESTAURANTS. ALL PRICES ARE SET BY THE OWNERS OF THE RESTAURANTS AND NOT SURFSIDE EXPRESS DELIVERY.